At Cognimab Innovations, we respect your privacy and are committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights regarding that data.
1. Information We Collect
We collect information you provide directly to us when you: • Fill out an enquiry or enrollment form (name, email, phone number) • Make a payment (processed securely via Razorpay — we do not store card details) • Download a brochure or course syllabus • Contact us via WhatsApp, email, or phone We may also collect basic usage data (pages visited, device type) through standard web analytics to improve our website.
2. How We Use Your Information
We use the information we collect to: • Contact you about your enquiry or enrollment • Send batch schedules, onboarding details, and course updates • Process payments securely through Razorpay • Improve our website and training programs • Send relevant course or batch updates (you can opt out at any time) We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Information
All payments are processed through Razorpay, a PCI-DSS compliant payment gateway. Cognimab Innovations does not store your card, UPI, or banking credentials. Payment data is handled entirely by Razorpay under their own privacy and security policies.
4. Data Sharing
We may share your information with: • Razorpay — for payment processing • Our internal CRM system — to manage your enrollment and follow-ups • Legal authorities — if required by law We do not share your data with advertisers or third-party marketing platforms.
5. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by emailing info@cognimab.com.
6. Cookies
Our website may use basic cookies to improve your browsing experience (e.g., remembering preferences). We do not use tracking cookies for advertising. You can disable cookies in your browser settings without affecting core site functionality.
7. Your Rights
You have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data • Opt out of marketing communications at any time To exercise any of these rights, contact us at info@cognimab.com.
8. Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. All data transmissions on our site use HTTPS encryption.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: Cognimab Innovations Pvt. Ltd. D176, Phase 8B, Industrial Area, Mohali — 160055 Email: info@cognimab.com Phone: +91 8264 72 2492